At Traackr, we are committed to assisting you with any inquiries or issues you may encounter. To help us address your request efficiently, please provide the following details when reaching out:
Required information for support requests
When contacting our support team, include the following information:
Instagram/TikTok links – The URLs to the relevant profiles.
Email address used for your account – The email associated with your Traackr account.
Screenshots of the issue – Clear images showing the problem you are experiencing.
Profile information to verify – Any influencer or brand details you need to confirm.
Brand Studio link – If applicable, the link to the brand studio.
Brand Contact (email) – The primary contact email for the brand.
Why this information is important
Providing these details allows our support team to:
Quickly identify and troubleshoot the issue.
Verify account details accurately.
Offer precise solutions without unnecessary delays.
Need further assistance?
If you need additional help, please contact Traackr Support (support@traackr.com) with the required information listed above. Our team is here to ensure a seamless experience for you!