FAQs

A curated list of the most commonly asked questions by Traackr customers

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13 articles in this collection
Written by Sofya Mulenok, Jennifer Mak, and Eva Papadimitriou and 1 other

Why are audience insights missing for an influencer?

Written by Sofya Mulenok
Updated this week

How do I delete a project?

Written by Jennifer Mak
Updated over a week ago

How can I find influencers who have been posting recently on a topic

Using the time frame filter to discover recent influencers
Written by Jennifer Mak
Updated over a week ago

How can I find influencers I've recently added to Traackr?

Filtering recently added influencers
Written by Jennifer Mak
Updated over a week ago

How do I export a list of influencers from a project?

Written by Jennifer Mak
Updated over a week ago

What is Traackr’s scoring methodology?

How to measure influence using Traackr's R3 scoring methodology
Written by Sofya Mulenok
Updated over a week ago

What is the difference between an influencer’s Reach and Audience size?

How Reach is measured and how it's different from Audience
Written by Eva Papadimitriou
Updated over a week ago

Which countries and languages are supported in Traackr?

Which languages and geographical regions are covered by Traackr
Written by Amy Minor
Updated over a week ago

I have a list of influencers with a variety of social handles. How do I add them to my account?

How to upload an existing list of influencers with various social handles to your project or account
Written by Sofya Mulenok
Updated over a week ago

How long does it take to upload a new list of influencers?

Written by Sofya Mulenok
Updated over a week ago

How do I flag an influencer?

Written by Jennifer Mak
Updated over a week ago

How do I delete an influencer?

Written by Jennifer Mak
Updated over a week ago

I’ve uploaded a new influencer. Why is the profile incomplete?

Written by Sofya Mulenok
Updated over a week ago