FAQs

A curated list of the most commonly asked questions by Traackr customers

Sam Cookney avatar Sofya Mulenok avatar Liane Ledoux avatar +2
16 articles in this collection
Written by Sam Cookney, Sofya Mulenok, Liane Ledoux and 2 others

Resonance score improvements

Sam Cookney avatar
Written by Sam Cookney
Updated over a week ago

Channel Engagement Rate FAQ

Common questions about influencer channel engagement rate
Sofya Mulenok avatar
Written by Sofya Mulenok
Updated this week

Product updates

Sam Cookney avatar
Written by Sam Cookney
Updated over a week ago

Why are audience insights missing for an influencer?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated this week

How do I delete a project?

Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

How can I find influencers who have been posting recently on a topic

Using the time frame filter to discover recent influencers
Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

How can I find influencers I've recently added to Traackr?

Filtering recently added influencers
Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

How do I export a list of influencers from a project?

Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

What is Traackr’s scoring methodology?

How to measure influence using Traackr's R3 scoring methodology
Sofya Mulenok avatar
Written by Sofya Mulenok
Updated this week

What is the difference between an influencer’s Reach and Audience size?

How Reach is measured and how it's different from Audience
Eva Papadimitriou avatar
Written by Eva Papadimitriou
Updated this week

Which countries and languages are supported in Traackr?

Which languages and geographical regions are covered by Traackr
Amy Minor avatar
Written by Amy Minor
Updated over a week ago

I have a list of influencers with a variety of social handles. How do I add them to my account?

How to upload an existing list of influencers with various social handles to your project or account
Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

How long does it take to upload a new list of influencers?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

How do I flag an influencer?

Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

How do I delete an influencer?

Liane Ledoux avatar
Written by Liane Ledoux
Updated over a week ago

I’ve uploaded a new influencer. Why is the profile incomplete?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago