FAQs

A curated list of the most commonly asked questions by Traackr customers

Sofya Mulenok avatar Jennifer Mak avatar Eva Papadimitriou avatar +1
13 articles in this collection
Written by Sofya Mulenok, Jennifer Mak, and Eva Papadimitriou and 1 other

Why are audience insights missing for an influencer?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

How do I delete a project?

Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

How can I find influencers who have been posting recently on a topic

Using the time frame filter to discover recent influencers
Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

How can I find influencers I've recently added to Traackr?

Filtering recently added influencers
Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

How do I export a list of influencers from a project?

Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

What is Traackr’s scoring methodology?

How to measure influence using Traackr's R3 scoring methodology
Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

What is the difference between an influencer’s Reach and Audience size?

How Reach is measured and how it's different from Audience
Eva Papadimitriou avatar
Written by Eva Papadimitriou
Updated over a week ago

Which countries and languages are supported in Traackr?

Which languages and geographical regions are covered by Traackr
Amy Minor avatar
Written by Amy Minor
Updated over a week ago

I have a list of influencers with a variety of social handles. How do I add them to my account?

How to upload an existing list of influencers with various social handles to your project or account
Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

How long does it take to upload a new list of influencers?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago

How do I flag an influencer?

Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

How do I delete an influencer?

Jennifer Mak avatar
Written by Jennifer Mak
Updated over a week ago

I’ve uploaded a new influencer. Why is the profile incomplete?

Sofya Mulenok avatar
Written by Sofya Mulenok
Updated over a week ago