Completing your Traackr profile helps you get the most out of Traackr. Here's how to edit your details, set your social channels, and customize your notifications.

Editing your profile information

To edit your profile information:

  • Click on your avatar at the top and select your name
  • Under the Info tab, edit your personal details and email address.

Adding your mobile number

Adding in your mobile number helps in case you ever get locked out of your account. When you click 'Forgot Password' a password reset link will be emailed to you, as well the same information sent in a text message to your phone.
If you can't access the email to reset for whatever reason, you'll still be able to do this from your phone.

Changing your password

If you’ve forgotten the password you use to sign in to Traackr, you can reset it easily at any time. The password you choose must be at least 8 characters long, and contain at least two of the following:

  • Uppercase letters (A-Z) 
  • Lowercase letters (a-z) 
  • Numbers (0-9) 
  • Symbols (%,!,$,etc.)

Connecting your social networks

Connecting your personal social profiles to Traackr helps you access unique insights. For example, when you connect your Twitter handle, you can track Twitter engagement with your influencers. To connect your profiles:

  • Click on your avatar at the top and select your name
  • Under the Network tab, click on the "Connect" button for each channel, enter in your handle, and save.

Customizing your notifications 

You can customize the notification emails you receive from Traackr, and tailor them to your needs, in your profile settings.

  • Click on your avatar at the top and select your name
  • Under the Notifications tab, you can select to receive daily or weekly email highlights. You can also select which projects you want to be notified about

If you have access to multiple accounts, you can customize your settings per account.

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