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How can I contact the brand?

Need assistance with a campaign? Here’s how to get in touch with the brand directly.

Written by Paola Yoshimatsu
Updated over 12 months ago

At Traackr, we provide the technology that brands use to manage and deploy their creator programs. However, we do not have visibility into a brand’s campaign communications.

If you have questions regarding product shipments, content approvals, or any other aspect of your partnership with a brand, we recommend reaching out to the brand representative directly.

For campaign-related inquiries, you can contact the brand via email or through the "Send Message" option in the campaign brief. Please see the screenshot for your reference:


If you haven’t been invited to a campaign yet, we suggest contacting the brand directly for further information.

If you have any questions, please feel free to reach out to the Traackr team at support@traackr.com or send us a message via the chatbox.

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