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Connecting your Snapchat account
Connecting your Snapchat account
Laura Serrano avatar
Written by Laura Serrano
Updated over 8 months ago

Hi! A brand you're working with has invited you to connect your Snapchat account to Studios by Traackr. This will save both of you time and effort in screenshotting results and manually passing them on afterwards. This short post explains how you'll be able to do this.

In order to connect your Snapchat account you must be registered as a public Snapchat profile. Click here to learn more.

You can connect your Snapchat account during the creation of your Studios account or in your account settings after login.

This will take you to Snapchat where you will be able to connect your public Snapchat profile to Traackr by first logging in to Snapchat and then hitting "Continue" to connect their Snap public profiles to Traackr Studios:

How do I know if my account is connected?

You will be able to see in your Account settings your snapchat account with the “Authenticated” status

Troubleshooting Authentication Errors

If you encounter an error while authenticating your Snapchat account in Studios, please verify the following:

  1. You have verified your email in your Snapchat account settings

  2. You have verified your birthday in your Snapchat account settings

  3. You have registered your Snapchat account as a public profile

After updating the above, please try to re-authenticate your account in Studios again. If you continue to receive an error, please reach out to support@traackr.com for further assistance.

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