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Instagram Authentication - META Reconnection Issue

What to do when you are unable to select the correct Facebook page to link with your Instagram for authentication?

Adam Poh avatar
Written by Adam Poh
Updated over a week ago

How to reset your Instagram/Facebook connection with the correct page/account when you are facing an issue?

A. Login to Facebook profile via (facebook.com)
- At top right of page, select your Facebook profile not page


B. Click and proceed to this link:
https://www.facebook.com/settings?tab=business_tools&section=active

C. Click remove (Ignore highlight on screenshot)


D. Proceed to link IG and FB page:
https://www.loom.com/share/b30d4b4430bd42d3a22867102c13ea43?sid=5c76c159-1060-45c5-9944-1086409cf091

*Make sure that you are using a public FB page (not profile or business page)
*Here is a link to create public FB page (If you do not have one): Link

E. Make sure you are logged into the correct IG you wish to authenticate via the device you are using.

F. Proceed to login to https://studios.traackr.com/ and authenticate your IG.

Article with clear steps on how to authenticate via Studios: Link

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