How to reset your Instagram/Facebook connection with the correct page/account when you are facing an issue?
A. Login to Facebook profile via (facebook.com)
- At top right of page, select your Facebook profile not page
B. Click and proceed to this link:
https://www.facebook.com/settings?tab=business_tools§ion=active
C. Click remove (Ignore highlight on screenshot)
D. Proceed to link IG and FB page:
https://www.loom.com/share/b30d4b4430bd42d3a22867102c13ea43?sid=5c76c159-1060-45c5-9944-1086409cf091
*Make sure that you are using a public FB page (not profile or business page)
*Here is a link to create public FB page (If you do not have one): Link
E. Make sure you are logged into the correct IG you wish to authenticate via the device you are using.
F. Proceed to login to https://studios.traackr.com/ and authenticate your IG.
Article with clear steps on how to authenticate via Studios: Link